Roanoke, Franklin Make Top Digital Counties List

Two Roanoke Region localities have been recognized as nationwide technology leaders. Roanoke County and Franklin County each placed in the top 10 of the Annual Digital Counties Survey for communities with a population of less than 150,000.

Roanoke County was ranked fifth, and Franklin County was sixth.

The Center for Digital Government (CDG) and the National Association of Counties (NACo) announced the winners of the 15th anniversary Digital Counties Survey. The survey, conducted by CDG in partnership with NACo, identifies the best technology practices among U.S. counties, including initiatives that streamline delivery of government services, encourage open data, collaboration and shared services, enhance cybersecurity and contribute to disaster response and recovery efforts.

“Effective technology has proven to be a key tool for efficiency in many facets of county government,” said NACo Executive Director Matthew Chase. “We applaud this year’s Digital Counties Survey winners for showcasing the value of innovation and adaptation. Their embrace of cutting-edge approaches has benefited residents while ensuring good stewardship of taxpayer resources.”

Top Digital Counties, Up to 150,000 Population Category

  • 1st Nevada County, CA
  • 2nd Albemarle County, VA
  • 3rd Allegan County, MI
  • 4th Mono County, CA
  • 4th Montgomery County, VA
  • 5th Napa County, CA
  • 5th Roanoke County, VA
  • 6th Franklin County, VA
  • 6th York County, VA
  • 7th Skagit County, WA
  • 8th Summit County, UT
  • 9th Chatham County, NC
  • 10th Gloucester County, VA

Further, the survey showed the top counties have the following characteristics:

  1. Open: Transparency/ Open Data / Data Governance
  2. Citizen-centric: Government Experience (Mobile, Engaged, Digital Services)
  3. Collaborative: Shared Services/Collaboration Initiatives
  4. Secure: Cybersecurity Measures/ Initiatives
  5. Staffed/ Supported: Hiring and Retaining Competent IT Personnel
  6. Connected: Broadband/Wireless Infrastructure
  7. Efficient: Data-driven; Budget/Cost Control
  8. Resilient: Disaster Recovery/ Continuity of Operations
  9. Innovative: Innovative Initiatives and New Technologies
  10. Best Practices

Roanoke County and Franklin County are repeat winners in this annual ranking.